British Airways

Five emails from British Airways, none very helpful. I've cut and pasted and phoned all the 0800 numbers and nothing worked until I called 1 800 Airways. If you call 800 numbers from the UK you get charged but I was on a mission to speak to someone. No such luck, but an excellent answer machine message so here's confirmation if it was needed - customer service is better in the States.

I've had some great discussions with taxi drivers today. When I need someone who will match me when I'm up for a rant I cross my fingers and flag down a black cab. One guy really got into it, nearly missed the turn by the Windmill Theatre. I felt so knowledgeable, "don't miss the left here, we can go down and cut through on Lexington". Is this my town or what?