planningblog

"That’s one small step for a man, one giant leap for mankind." Neil Armstrong

Monday, April 07, 2008

The First Planningblog Newsletter

(I've been meaning to do this for ages!)



Business news from yesterday's Sunday Times



"UK Trade & Investment, the government's international business-development organisation, is expected to announce this week the creation of a 12-man strategy group...to promote what it regards as the five key sectors of the British economy; life sciences, energy, the creative industries, financial services and information, communication and telecoms."



"Set up as an antidote to YouTube...Joost has been overshadowed by the success of the BBC's iPlayer, and in America, Hulu, a collaboration between NBC and News Corporation."



"Remember, this is the Congress that passed the Community Reinvestment Act that required the Fed to force banks to increase lending to poor ghetto-dwellers ("under-served communities") who wanted to buy home. Enter the sub-prime mortgage problem."



"The DVD, which was launched in Britain 10 years ago today, has become a key source of revenue for TV producers. They sold 32m last year out of the total number of 248m. Overall volume growth of 9.3%in 2007...consumers are buying more but spending the same, as cheaper discs held the value of the market flat at £2.3 billion."



Random Notes



What does the word "paradigm" really mean?



Have you seen "Our Body The Universe Within"?

UK Account Planning Group

How to brief creatives for advertising. APG Creative Briefing course 29-30 April 2008

How to facilitate inspirational brainstorming and generate fresh and creative thinking. 28-29 May 2008

research. April08 - Market Research Society magazine

$3.5 million video consumption study ...will place observers in the homes and work places of 350 people, watching and recording every one of their media interactions throughout the day...data will be taken down at 10-second intervals on handheld units that allow the user to add observational and anecdotal evidence whenever they choose.

Interesting Statistics

All who download from the web: (from internetworld.co.uk "key statistics")

80% of Brits - anything, 89% 18-34, 71% 55+
50% music. 58% of men, 43% of women
46% software updates
26% photos
26% games
7% adult content

Movies - 26% men, 13% women
TV programmes 18/13
Radio programmes 15/6
Podcasts 12/7

2007 - social networking sites (Facebook, Bebo, MySpace, etc) accounted for 20% of all internet page impressions in the UK.

2004 - UK consumers spent £16 billion online - 262 transactions.
2005 - £22 billion - 310 transactions

£30 billion was spent online in 2007 in the UK - accounts for 12% of total media expenditure.



4% of US women who are college graduates have children out of wedlock (from slate.com)

Tuesday, June 12, 2007

planningblog Relaunch

This is just a quick note - planningblog is relaunching on Saturday at the Interesting conference. More later.

Thursday, October 05, 2006

I Knew I Was Right

From the Times:

"Dr Peter Fenwick is an eminent neuro-psychiatrist, academic and expert on epilepsy and disorders of the brain."

"..."If, when all brain functions are down, the patient is able to receive information, then it follows that the mind can act independently of the brain. We must be able to demonstrate this objectively if we are to move forward; it’s vital for neurological science and our understanding of human consciousness.”

Wednesday, October 04, 2006

Market Research Can Help

You know in your heart you are supposed to care about what the consumer thinks.

Schooled in P&G Ways, SMG's Kaplowitz Puts the Consumer First

"...Ms. Kaplowitz is still looking at traditional media, but she's also concerned with channels such as public relations, direct marketing and the in-store experience as the consumer's relationships with media and brands change. In recent years, P&G has migrated to a communications-planning approach that accounts for all the ways consumers connect with brands -- not just paid media."

Market research can help.

Ah, but what is market research?

Is it the same people answering all the questions being asked?

Consumers Rebel Against Marketers' Endless Surveys

"...Though no truly global figures are available, almost every researcher has seen participation erode in recent years, with rates under 10% increasingly common. Surveys tend to poll the same people over and over, often "professional respondents" who go hunting for research for dollars. "

"Just 0.25% of the population supplies 32% of responses to online surveys, said Simon Chadwick, former head of NOP Research in the U.K. and now principal of Cambiar, a Phoenix consultancy, citing research by ComScore Networks. More broadly, he said, 50% of all survey responses come from less than 5% of the population. That leaves lingering suspicions that survey research may be getting less reliable."

""We're perpetuating a fraud," Mr. Chadwick said."

Is it internet users signing up for surveys and pretending to be who they're not?

Fact: I know of only one on-line survey company in London that recruits respondents face to face. Hi Ros.

Is it people who say something because they think they should?

Traditional Media More Trustworthy Than Emerging

"...The 1,500-person online survey, in which 1,162 responders were identified as consumers, found that the "future of trust" lies in traditional media forms -- mainstream newspapers, magazines, TV and radio."

"More than half (52%) anticipate relying on traditional sources for news that significantly affects their lives, while 13% will rely mostly on emerging media, such as citizen journalists, blogs and podcasts. More than a third, however, anticipate relying on both forms of media for news."

"Last spring, LexisNexis integrated licensed blogs into its online research platform. "We were looking at not only the current state of what people trust and rely on, but ... we wanted to also look at what's possibly happening in the future," said Jennifer Aleknavage, LexisNexis' communications manager. "What's interesting is that new media doesn't take away from traditional at all.""

"Though the company has done news surveys in the past, this is the first time it has explored attitudes toward emerging media forms."

So, according to LexisNexis, 'new media doesn't take away from traditional at all'.

Fact: audiences are declining for both press and television. Despite a strong start to the Fall season in the States, this is likely to continue, especially for news shows.

Fact: Merrill Lynch predicts flat newspaper ad revenues this year and a 1.5% decline for 2007.

Fact: the API spent a year developing a report "intended to help reshape and reinvigorate the newspaper industry".

Fact: the internet contributed $16.92 billion from advertising and subscription fees from 14 companies, up 20.5% - this from Ad Age and excludes internet retail transactions.

When I think of all the research I've done on the internet over the years, I'm amazed at how comfortable "normal" people are with it now. Everyone has a nose round these days. I see very few ads unless they're sent to me, in Grazia magazine, or popping up annoyingly on corporate sites.

Here are some fun ads just to round out this post:

Travelers Group: Snowball

Toyota: Nessie

Accura: Anthem

Tuesday, September 26, 2006

Stealing Stolen Memes

This meme has been stolen from it comes in pints?

1. First name? Carol
2. Were you named after anyone? My mom and dad.
3. Last cry? He knows.
4. Do you like your handwriting? yes but I've copied some of the flourishes.
5. What is your favorite lunch meat? Tuna, family trait
6. Kids? Nephews. 2.
7. If you were another person, would you be friends with you? Absolutely. It would be great to fight some of my battles with a like minded person.
8. Do you have a journal? I have a few old journals. Most of them I threw out a few years ago as they were soooo boring I wouldn't want them read after my death, I'd die of embarrassment.
9. Do you use sarcasm a lot? Not as much as people think
10. Do you still have your tonsils? Yes
11. Would you bungee jump? Never. Unless it would ensure world peace.
12. What is your favorite cereal? I haven't eaten cereal for a hundred years.
13. Do you untie your shoes when you take them off? No, everything gets pulled off, then shoe treed if I can find some.
14. Do you think you are strong? Minded, yes, physically, no.
15. What is your favorite ice cream flavor? Classic chocolate chip from Justine's.
16. Shoe size? EU 38-39.
17. What is the least favorite thing about yourself? Can't think of anything off hand.
18. Who do you miss the most? My dad, taking my nephews to elementary school, Target and KMart.
19. What color pants and shoes are you wearing? Black jeans, black sneaks.
20.What are you listening to right now? Muted city traffic.
21. If you were a crayon, what color would you be? That is a question.
22. Favorite smell? Darphin lip balm, reminds me of my first lipstick.
23. Who was the last person you talked to on the phone? Building porter.
24. The first thing you notice in a person you're attracted to. I feel a pang and that makes me take more notice.
25. Do you like the person who sent this to you? I stole it, following the trend.
26. Favorite drink? White and fizzy and good quality.
27. Favorite sport? Jump horse racing.
28. Eye color? Moss green with gray flecks.
29. Hat size? Very normal.
30. Do you wear contacts? Yes, since high school.
31. Favorite food? Michigan tomatoes in August.
32. Scary movies or happy endings? I like things that make sense. Or else romantic movies.
33. Last movie you watched at the theater? The Queen, before that, The Break Up and Nacho Libre, all really good.
34. What color shirt are you wearing? Black velvet, it's cold today with the window open.
35. Summer or winter? March is my favourite month, so a mix of winter and spring.
36. Hugs or kisses? Depends from whom.
37. Favorite dessert? Frozen berries with white chocolate sauce.
38. What books are you reading? Moonstone by Wilkie Collins.
39. What's on your mouse pad? Don't need one, my "mouse" is a flat bit at the bottom of the laptop keyboard.
40. What did you watch last night on TV? Last time the tv was on was Sunday night so second half of Elizabeth. Helen Mirren rocks!
41. What are your favorite sounds? Waves crashing at Inchydoney, wind through the tree leaves outside my window, James' archaic, Noel Coward accent.
42. Rolling Stones or Beatles? Beatles, especially John's aching, rock and roll voice.
43. The furthest you've been from home? I'm pretty far from home now - Crete or Prague or Portland Oregon.
44. Where were you born? Michigan.

Feel free to steal this!

Thursday, September 21, 2006

Men Are Not From Mars

"Men are not from Mars nor women from Venus. They are from planets much further apart."
John Molloy, 2005

From Ad Age, here's an article about "The Man Conference" that included "statistics from a 500 man survey conducted just weeks before the conference".

However well or poorly the survey was conducted, the findings are interesting.



The results spoke to the surprisingly high consumer activity of the average male. For example, 58% of men polled spend more money than they make each month. "It almost makes their target household income irrelevant," Mr. Donaton said.

This highlights something I've noticed since doing Iowa tests in elementary school - that household income and job title is asked for, and survey findings are based upon, the respondent telling the truth.

When I was little I would fill in that dad was a salesman and I'd mark the highest income level available. He was no salesman and I still don't know his income level.

To date, some America research projects are recruited using claimed household income. Show me the person who tells the truth as I'd like to try selling them the Bayswater Bridge.

Hey:



"I don't believe in focus groups in hotel ballrooms," said Kerri Martin, director-brand innovation at Volkswagen.

Ms. Martin's recent launch of the Volkwagen GTI was released without focus-group feedback and was a huge success. In fact, it was so popular among consumers across the country that it elicited user-generated videos and design models of the product.


I've taken part in large focus group settings - NEC anyone? Another odd American import, like watching focus groups behind a mirror in sterile laboratory conditions.

The power of word of mouth is much more effective with men than any celebrity or athlete endorsement, said Rose Cameron, senior VP-planning director at Leo Burnett USA.

There's a big shake up going on in the research world these days, thank goodness. The research procedure that finds out what people really believe is already being used. It's sometimes called "Ethnography" although I call it "hanging out and chatting madly".

Thrilling times.

Monitoring the Chatter

A new internet evaluator is being launched:

Market gossip is to take on a more high-tech form thanks to a new automated system that will trawl through more than 40m internet sources – from blogs to regulatory filings – on behalf of hedge funds.

Due for an official launch early next year, the platform is being run by a former Deutsche Bank executive and has received financing from, among others, Draper Fisher Jurvetson, the venture capital firm that backed Skype before it was sold to Ebay for $4.1bn last year. Ten hedge funds are trying out the system.

Called Monitor110, the platform acts as an aggregator and a filter for hedge funds trying to keep up with the explosion of information sources on the internet, such as blogs. The blog search engine Technorati currently tracks 50m blogs, with about 175,000 new ones created every day.

Tuesday, September 19, 2006

Patrifornication

I made it up but the Chilis started it. Google it yourself, I'm not exaggerating.

An article about the PBS documentary on Marie Antoinette has this tongue twister:

Admirably, this Marie Antoinette uses subtitles instead of voice-overs for its fascinating interviews with French historians. Foreign languages are too rarely heard on mainstream American TV, including news programs, an omission that can only worsen national provincialism. In this case, the elegant, aggressive formality and residually neoclassic syntactic parallelism of French provide a thrilling dramatic approximation of the haughty court ritualism in which the young Marie Antoinette was trapped.


"provincialism", "agressive formality" "residually neoclassic", "synactic parallelism", "dramatic approximation", "haughty court ritualism" -- ee by gum!

Can't write well or won't write well, you be the judge.

Update: written by Camille Paglia, so that explains everything.

Voting With Delete

"Voting with delete". That has a nice ring to it, doesn't it? I just googled the expression and checked on google blog. No one's used it before as far as google is concerned. So I just coined a phrase. Attributions gratefully received.

Onto the post of the day...

YouTube needs to be careful.

From Cynopsis.com:


YouTube, Inc. and Warner Music Group Corp. have signed a deal under which YouTube will distribute music videos from WMG's roster of artists as well as behind-the-scenes footage, artist interviews, original programming and other special content. Additionally, YouTube users will be able to incorporate music from WMG's music catalog into the videos they create and upload onto YouTube. WMG will be able to authorize the use off its content via YouTube's advanced content identification and royalty reporting system, set to launch by years end. YouTube and WMG will share revenue from advertising on both WMG music videos and user uploaded videos that incorporate audio/audiovisual content from WMG's catalog.


I am still mulling over the significance of something I learned on the weekend, that is, my ahead of the curve, Hollywood Hills dwelling, 14 year old nephew deleted his MySpace entry a few days ago.

In the old days the term was "voting with your feet". Now it should be "voting with delete".

Other interesting news from cynopsis.com:


Discovery Communications has expanded its content on Google Earth by adding more than 150 2-4 minute video segments featuring worldwide destinations. The Discovery Networks World Tour is available through the Featured Content checkbox in the Google Earth sidebar and by clicking Discovery's globe icon. Since April 2006, Discovery has been the first provider of content to Google Earth when it first offered videos of U.S. National Parks. Now the collection consists of National Parks and Landmarks, U.S. Cities, European Cities, Africa, World Landmarks and coming soon Discovery Atlas.



Also:


Fox has ordered a comedy pilot called The Minister of Divine, based on the UK series The Vicar of Dibley which ran on the BBC for four season. The story is about a woman who was known as a something of a rambunctious teen, and returns to her hometown as the local minister.



When is the BBC going to base a reality show on Judge Judy?

Monday, September 18, 2006

The Future of Brands and Planning

Russell's got a post up "The future of brands and planning". I'm going to write up my response and my predictions.

Gemma's question: What do you think Planning will look like in ten years and how will Planners have to adapt?

Obviously most things will be the same. In any forecasting project it’s always good to start by making it clear that most things will be the same. Look at any 10 year time-span and most things are mostly the same before and after.
Most things WILL be the same. I saw the movie "The Queen" on Saturday, set in August 1997 and noticed:

The laptops looked really old fashioned
The Queen's mobile phone was one of those clunky old big ones
The Times was still a broadsheet

That's it. Everything else would have looked just fine yesterday. Diana's final outfit, ALL the cars, all the clothes - especially Tony Blair's football shirt, well maybe it would have been red and white - the hair styles, the OTT tabloid headlines, the cordless phones, the kids toys, the IKEA shelves, even the messages and flowers look the same every July 1st and Aug 31st on the gates of Kensington Palace.

But here are some predictions for you, in and out of planning:

The Superbowl and Coronation Street will still be on and they’ll still be punctuated by ads. Most of those ads will still be no good. But slightly more of them will be good than now.
Only people aged 50+ will watch televisions. Everyone else will watch things in their own time, in their own way, on computer.

Seth Godin will be publishing books on an hourly basis.
They will not be printed on paper.

Traditional quantitative research agencies will have almost entirely disappeared (though a couple will be preserved at the National Museum of Redundant Services). The sheer amount of opinion generated by whatever the blogosphere becomes will make asking people new questions pointless. The companies who mine, analyse and package that opinion will replace old school quant and everyone will hate them as much as they hate Millward Brown now.
One hopes all market research will undergo a stupendous change and will get very expensive due to conducting fieldwork ethically, experienced researchers running groups in locations that the respondents are comfortable in, analysing the findings comprehensively, running workshops instead of debriefs, hiring good writers to write up the findings, hiring good art directors to create the presentation materials.

Quantitative research will never go away Russell, businesses will always want numbers to quote. Anyway, quantitative research, when done well, is as easy to comprehend as a cookery programme.

Also, I'm not so sure that opinions will be that easy to find online. My 14 year old nephew just deleted his MySpace account, too mainstream I guess.

MRI and neural imaging will be banned for market research purposes when a petfood ad makes someone’s brain explode.



Can't come soon enough.

Planning departments will dump their econometricians when it’s discovered that econometrics is simply a vast con perpetrated by a cabal of disgruntled mathematicians and that statistical science is more akin to astrology than astronomy. Lots of planners sigh with relief and admit they’d never really understood statistical significance anyway.
Statistical significance just tells you how trustworthy your quantitative data is. Maybe in ten years there will be a kitemark for trustworthiness. Just to make it easier for the math-phobic.


Global warming and rising ocean levels will mean that the Cannes ad festival is relocated to Bucharest. The winning ad in 2016 is a visual joke about someone falling over that no-one remembers ever seeing before.
Hasn't this happened already?


DDB will have created a computer model of Paul Feldwick’s brain which is issued to all their planners on a memory card which goes in their phone. They will simply wave their phone over any product or brand and a genius strategy will be SMS’d to the giant simulation of Trevor Beattie running in the creative department.
Now you're just being silly. Paul Feldwick is a one off, just like Churchill and Marilyn Monroe. No computer model is capable of such brilliance.

I'll never forget Paul saying about advertising effectiveness research models "Everything works sometimes." Dumbfounding, really.

Naked Inside will be named ‘Contagion Number One’ by the Center For Disease Control in Atlanta.
I googled this and got something about cigarettes, also the Goo Goo Dolls. Still not sure.

As Sky/Fox/Star exceeded 100% household penetration on earth News Corp executives will announce their corporate space programme (re-using abandoned Pendolino rockets from the bankrupt Virgin Galactic). Their first move will be to target planets newly discovered around Cassiopeia and to use football as a ‘galactic battering ram’. The first game scheduled for transmission to the entire galaxy is a Carling Cup clash between Nottingham Forest and Portsmouth.
In ten years I still won't understand or care about English sports.

The IPA Effective Awards committee will finally admit that they can’t prove whether advertising works and attempt to prove something simpler. They’ll start with the Birch and Swinnerton-Dyer Conjecture.
Why not start this year?

Neil French will start his own country.
Only women who "suckle something" will be allowed to live there.

Maurice Saatchi will be made United Nations Branding Tzar. His taskforce will go through the dictionary and issue every registered brand in the world with their own word, seemingly at random. This will be the only word each brand will be allowed to use in communications. An unofficial One Word Equity Market will be established where brands secretly trade words, Marks and Spencer will desperately try and offload ‘putrid’ but will find no takers.
Oh no! You don't think the United Nations will still be going do you? Arrrgggghhh.


Planners will be banned from blogging as the amount of content they generate exceeds the world’s storage capacity.
I'm an optimist. Storage capacity will keep up.





My predictions:

1. Market research will get better. The people who do it will know their stuff and love it. Market researchers will become "cool" (well, geeks did!).

2. Everyone will have wireless access to googley type info in their pockets and will be able to confront fraudsters with authoritative articles that refute them.

3. The world will have undergone a renaissance in authoritative information sources.

4. Love will become an important attribute for brands and people will take extra effort to hunt down the brands they love. Plus guys won't mind saying it more.

5. Someone will figure out how to measure how much advertising moves people - a tear count?

6. People will go to the cinema just to watch ads. They're all so good these days (well except the Renault Clio one, that's just bizarre and everyone talked over it) maybe have special nights at the IMAX theatre.

7. Advertising will finally figure out how to advertise persuasively to senior citizens (demographics will force this one to happen).

8. Planners, media people and creative people will be aged 21 to 101 with a pretty equal age spread. Account handlers will still burn out at 40.

9. Account planners will be required to learn how to do stand up comedy. One will break out and become a sensation at Edinburgh, then tv then the movies.

10.Russell Davies will have written his eleventh best selling book, entitled "Confessions of an Account Planner".